April, 2017


As most of you know, my predominant professional focus is on organizational change and the leadership and management that brings about successful change.  Change Strategists, Inc. is regularly engaged with Fortune 500 and other large companies in a prominent effort to institute organizational change management in client firms.  Organizations attempting organizational change encounter varying degrees of turbulence – known in our parlance as “chaos” or “chaotic circumstances.”  Everyone endeavoring to bring about significant change knows and accepts that there will be “rough patches” before the changes have been fully-instituted, a process that generally takes 2-3 years in the case of multinational organizations.

In observing the current national scene where significant and all-pervasive change is now being undertaken, I notice that many in the public realm and, certainly, in the floundering news media, tend to misunderstand the processes of change.  Perhaps the simplest way to demonstrate what happens when change is instituted is to ask you to go into your garden, pick up a rock from the ground, and watch the ants and other bugs underneath scurry to find another reality from that of their under-the-rock existence.  The scurrying that you see represents the “chaos” in the world of business and of government – all of those who were settled into their set positions must, at the onset of change, seek other positionings and other realities.  This process, because it relates to human behavior and organizational culture in both business and government, is typically not a rapid process and is typically imbued with certain amounts of agonizing and casting about.  All of these things contribute to the normal “chaos” of change, which some find alarming.  This is because most people are change-averse and find anything bringing change to  their “operational set-up” as unsettling.

Most of us would certainly like to see changes occur within the federal government.  Thus, I mention these facts relating to a relationship between change and its resulting chaos in order to point out that when change is applied to relatively immovable objects such as the federal government (as exemplified by the rock in the garden), then there is a concomitant chaos that results.  As the changes are managed well, that chaos will be short-lived and the resulting change will be extremely beneficial for the country.

So, bear this in mind, as you hear those ants wailing over the next few months and years.

Dr.Billie Blair
Change Strategists, Inc.


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